At OB Holidays, we understand that plans can change. This page explains our cancellation options and policies to help you manage your bookings efficiently.
All bookings are subject to the cancellation policy of the service provider (hotels, tours, flights).
Cancellation deadlines, fees, and refund eligibility vary depending on the type of service and provider.
It is important to review the specific cancellation policy at the time of booking.
Online Cancellation: Log into your OB Holidays account and follow the instructions to cancel your booking.
Email Support: Contact us at contact@obholidays.com with your booking details.
Phone Support: Call +212 663 689 497 to speak with a customer service representative.
Refunds, if applicable, will be processed according to the provider’s rules.
The amount refunded may vary based on cancellation timing and provider terms.
Refunds will be issued through the same payment method used for the original booking.
Some bookings may be marked as non-refundable.
Non-refundable bookings cannot be canceled for a refund, though you may contact us to discuss alternative options.
Cancellations made close to the travel date may incur higher fees or may not be eligible for a refund, depending on provider policies.
We recommend reviewing cancellation terms before finalizing your booking.
If you have questions about your booking or need assistance with cancellation:
OB Holidays
Phone: +212 663 689 497
Email: contact@obholidays.com
Address: 77 Rue Mohamed Smiha, Etg 10 N°57, Casablanca, Morocco