We are here to assist you with any questions or issues you may have regarding our travel services. Browse the sections below to find answers, or contact us directly if you need further assistance.
How to Make a Booking: Select your destination, travel dates, and preferred services on our website. Follow the booking steps and complete payment securely.
Booking Confirmation: After payment, you will receive a confirmation email with all the details of your trip.
Modifying Your Booking: Changes may be possible depending on availability and provider policies. Contact us for support.
Payment Methods: We accept bank transfers, credit/debit cards, and other secure payment methods as indicated during booking.
Refund Policy: Refunds are subject to the cancellation policy of the service provider (hotel, tour, or flight). OB Holidays will assist you with the process.
Failed Payments: If payment fails, your booking will not be confirmed until successful payment is received.
Ensure that you have all necessary travel documents, including passports, visas, and vaccination certificates if required.
OB Holidays is not responsible for issues arising from missing or invalid travel documentation.
Email Support: Contact us at contact@obholidays.com
Phone Support: Call us at +212 663 689 497
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+1)
Can I cancel my booking?
Yes, cancellations depend on the provider’s policy. Contact us for details.
How do I change my travel dates?
Modifications depend on availability. Reach out to our support team.
What if my flight or hotel is unavailable?
We will notify you immediately and help find alternative options.
Are payments secure?
Yes, all transactions are processed securely using industry-standard encryption.
Do you offer group bookings?
Yes, OB Holidays specializes in group travel arrangements. Contact us for customized packages.
If you cannot find the answer to your question, our team is ready to help:
OB Holidays
Phone: +212 663 689 497
Email: contact@obholidays.com
Address: 77 Rue Mohamed Smiha, Etg 10 N°57, Casablanca, Morocco